Community services and not-for-profit
Every call answered.
Every support worker hired.
Reception Zeli answers overflow around the clock, escalates urgent callers to a person with notes attached, and books what they need in the call. Hiring Zeli fills support-worker roles with the screening checks done first.
NDIS Worker Screening, Blue Card and police checks verified during screening; call recordings and notes stored in AWS Australia; live handover to a human counsellor whenever risk is detected.
The problem, here
Why generic hiring
breaks in your sector.
- Calls spike at night and on weekends, exactly when the roster is thinnest.
- Every unanswered call is a person who needed help and got voicemail.
- Support-worker hiring never stops, and the screening checks are the slowest part.
How Zeli helps
Built for the shape
of your hiring.
Inbound reception, around the clock
Zeli answers overflow, assesses urgency in conversation and, where needed, books rideshare and emergency accommodation there and then.
Notes for the human calls
When a counsellor takes the call, Zeli handles the note-taking automatically so the person stays focused on the person.
Support workers, screened first
NDIS screening, Blue Cards and police checks verified at screening; interviews run whenever candidates are free.
Put Zeli to work.
Start with one role this week, or bring Zeli into your whole hiring function. Either way, every applicant gets read and every role gets filled faster.
- Data hosted in AWS Australia
- Full audit trail on every decision
- Backed by DNX Ventures