Get in
Get in
touch
touch
Getting
Getting
started
started
How long does it take to set up Zeligate?
Set up is immediate. We provide hands-on onboarding support.
Do we need to change our existing hiring process?
No. Zeli works within your current process, not around it. We adapt to how you already hire - whether that's a simple two-stage interview or a complex multi-round process with technical assessments.
What if we already use an ATS?
Zeligate integrates with major ATS platforms like Greenhouse, Lever, BambooHR, and Workday. Data syncs automatically so you don't need to manage two systems manually.
Can we try Zeligate before committing?
Yes. We offer demos tailored to your specific use case and a trial period so you can test Zeli with real open roles before making a decision.
How Zeli
How Zeli
works
works
Does Zeli replace recruiters?
No. Zeli handles the repetitive, time-consuming tasks - CV screening, scheduling, initial interviews, verification - so recruiters can focus on strategy, relationships, and decision-making. Think of Zeli as an additional team member, not a replacement.
How does Zeli conduct interviews?
Zeli can conduct structured or conversational AI interviews via video, phone, or chat based on candidate preference. Interviews are recorded, transcribed, and analyzed. Zeli generates scores, summaries, and 60-second highlight reels for your review.
Can Zeli sit in on our live interviews?
Yes. You can invite Zeli to observe your live interviews (remote or in-person). Zeli captures the conversation, provides real-time analysis, and generates summaries and recommendations - giving you dual interview reports for better decision-making and compliance.
What languages does Zeli support?
Zeli supports multi-language candidate interactions. Contact us for specific language requirements based on your hiring regions.
Does Zeli work for all industries and roles?
Zeli is currently optimized for professional roles across industries including tech, healthcare, financial services, education, and corporate services. We're continuously expanding role coverage based on customer needs.
Candidate
Candidate
experience
experience
What do candidates experience?
Candidates apply through your branded job board, complete an AI interview (video, phone, or chat), and receive clear communication at every stage. They can practice interview questions, get feedback, and browse other open roles. The experience is mobile-friendly with 24/7 support.
Will candidates know they're talking to AI?
Yes. We believe in transparency. Candidates are informed they're completing an AI interview and understand how the process works. They can choose their preferred format (video, phone, or chat).
What if a candidate has accessibility needs?
Zeli offers multiple interview formats (video, phone, chat) and works on any device. We also provide phone fallback for low-bandwidth situations. For specific accommodation requests, your team maintains full control.
Do candidates get feedback?
Yes. Candidates receive updates throughout the process and can access feedback on their interview performance through the candidate portal.
Quality &
Quality &
fairness
fairness
How does Zeli ensure fair evaluation?
Zeli uses standardized questions, consistent evaluation criteria, and structured scoring for all candidates. We flag potential bias in feedback, capture complete audit trails, and provide transparency into every recommendation. All candidates remain visible - Zeli ranks them but doesn't filter anyone out automatically.
Can we see all candidates, not just Zeli's top picks?
Absolutely. You have full visibility of every candidate with transparent scoring. You can filter to prioritize top performers or review the entire pool - you're always in control.
How accurate is Zeli's scoring?
Zeli's scoring is based on your defined evaluation criteria. You can calibrate scoring by testing with internal team members first, and Zeli continuously learns from your hiring decisions to improve accuracy over time.
What if Zeli makes a mistake?
Humans make the final decisions. Zeli provides recommendations with transparent reasoning, but your team has full control to override, adjust, or investigate any candidate regardless of score.
Security &
Security &
compliance
compliance
Is candidate data secure?
Yes. All data is encrypted in transit and at rest. We're SOC 2 Type II self compliant. You control data retention policies and access permissions.
How does Zeli handle consent?
Zeli captures explicit consent for every check type - interviews, background verification, data processing. All consent records are stored in audit trails for compliance purposes.
Can we use Zeli in multiple countries/regions?
Yes. Zeli applies region-specific compliance standards automatically based on where you're hiring. Different regions have different verification requirements, and Zeli adapts accordingly.
What happens to candidate data after hiring?
You control data retention rules. Data can be stored for ongoing employee records (for hires) or deleted after a specified period (for non-hires) in compliance with your regional regulations.
Technical
Technical
questions
questions
What integrations does Zeligate offer?
We integrate with major ATS platforms, calendar systems (Google, Outlook), communication tools (Slack, Teams), and third-party verification providers. We also offer API access and webhooks for custom integrations.
Does Zeligate work on mobile?
Yes. The candidate experience is fully mobile-optimized. Hiring teams can review candidates, access reports, and make decisions from any device.
What happens if Zeli goes down?
We maintain high availability with enterprise-grade infrastructure. In the unlikely event of downtime, your hiring data remains secure and accessible once service is restored. Critical functions can fail over to manual processes.
Can we customize Zeli's interview questions and criteria?
Yes. You can use our pre-built templates or create completely custom evaluation criteria, interview questions, and scoring criteria tailored to your specific roles and company culture.
Pricing &
Pricing &
ROI
ROI
How is Zeligate priced?
We use predictable monthly pricing based on your hiring volume and features needed - no per-hire fees, no placement commissions, no hidden costs. Contact sales for a quote tailored to your needs.
How does Zeligate compare to agency fees?
Agencies typically charge 15-25% of first-year salary per hire. Zeligate's monthly subscription is a fraction of that cost, with unlimited hiring capacity and no per-placement fees.
What's the ROI of using Zeligate?
Customers see ROI through: faster time-to-hire (days vs. months), reduced recruiter workload (reclaimed time), elimination of agency fees, better quality hires (lower turnover), and increased hiring capacity without new headcount.
Can we scale up or down based on hiring needs?
Yes. Our pricing is flexible to accommodate hiring fluctuations - whether you're scaling rapidly or have seasonal hiring patterns.
Support &
Support &
training
training
What support do you provide?
We offer onboarding support, training for your team, ongoing customer success check-ins, and 24/7 technical support. Candidates also have access to multi-channel support (phone, SMS, email, chat).
How long does it take our team to learn Zeligate?
Most hiring teams are comfortable using Zeligate within days. The interface is intuitive, and we provide training sessions tailored to different user roles (recruiters, hiring managers, admins).
Can you help us optimize our hiring process?
Yes. We offer hiring process consultation to audit your current approach and provide recommendations before implementation. Our customer success team also provides ongoing optimisation guidance.
Results &
Results &
performance
performance
How quickly will we see results?
Most companies post their first role and receive ranked candidates within days. Time-to-hire improvements are typically visible within the first few roles, with efficiency gains compounding as Zeli learns your preferences.
What if Zeligate doesn't work for our specific needs?
We work closely with customers during implementation to ensure fit. If after the trial period Zeligate isn't meeting your needs, we'll work with you to understand why and make it right.
Do you have case studies or customer references?
Yes. Contact us for case studies relevant to your industry and hiring volume. We can also connect you with existing customers for reference calls.