Northshore BPO (sample)
Contact Centre Consultant (bilingual)
Support customers in English and Mandarin or Vietnamese. Zeli interviews you on the phone, in both languages, at a time you choose.
Melbourne · HybridFull-timeA$62,000–A$70,000Sample role
What you will do
- Resolve customer enquiries on first contact
- Document accurately
- Flag patterns to the team
- Meet quality and response-time standards
What you will bring
- Fluent English plus Mandarin or Vietnamese
- Comfort with contact-centre tools
- Reliability across a roster
How we hire
Northshore BPO (sample) uses Zeli, an AI co-worker, so every application is read and every candidate hears back. Zeli may invite you to a first-round conversation by video, phone or chat at a time that suits you, and you will receive feedback whatever the outcome. A human makes every hiring decision, and you can ask for human review at any point.
Apply with Zeli
Hear back today. Interview when it suits you.
What Zeli checks
- · Spoken proficiency assessed on a real call
- · Right to work
- · Typing assessment
- · Background check per client contract
Hiring for a role like this?
Zeli runs it end to end for A$1,200, or pay only when you hire.
- Data hosted in AWS Australia
- Full audit trail on every decision
- Backed by DNX Ventures